Use Cases

White Glove Transport

White Glove transport implies pretty much the same steps in all the companies we work with around the world:

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Inquiry

Clients send white glove  transport request with relevant item details.

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Quote

Client managers figure out packing, handling and transportation requirements and produce a quote.

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Job Setup

Upon quote approval, a quote is converted to a job.

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Dispatch

All transactions (pickup, conditioning, receiving  items and crates in a warehouse, delivery, installation) are scheduled and vehicles and man power get assigned.

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Inventory Handling

Items are inspected on pickup or upon receipt in a warehouse and then put away in storage or staged for delivery.

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Client update

Clients get advised on the items status and condition.

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Delivery/Release/Install

Delivery and onsites are scheduled, all instructions are received from the client.

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Job Invoicing

Delivery and onsite are competed and invoice is produced based on the company and client specific tariffs.

Handle all aspects of white glove services in one system

White Glove providers offer support to plan and execute the packing, transport, and white-glove delivery service, for white-glove relocation of fine furnishings and artworks for private and institutional clients.

White glove transportation encompasses a range of services including:
Custom Packaging: Use of high-quality materials like wooden crates and bubble wrap to protect goods during transit
Priority Shipping: Ensures timely delivery, often with real-time tracking updates
Delicate Handling: Trained professionals handle items with care, adhering to specific requirements for each shipment
Installation and Setup: Many providers offer assembly services upon delivery, ensuring that products are set up correctly at the destination

Art Manager system allows to handle all the processes efficiently, offering one-time data entry and real time visibility of all aspects of a project regardless of its scope:

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Onsite assessment

Onsite assessment is performed using Voxme Estimator app to capture all relevant details.

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Template Based Quoting

Quote request with all relevant details including site assessment, item sizes and photos is captured.

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Quote to Job Conversion

Job is created from quotation. Project phases are planned and transactions with their relevant items are assigned to it.

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Dispatch and paperwork

Operations and project coordinators assign appropriate resources to transactions, prepare paperwork and labels.

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App based inventory processing

Onsite crews and warehouse staff capture inventory details using Voxme Inventory app.

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Real Time Online inventory access

Clients get access to up-to-date inventory via portals and PDFs.

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Scan based inventory pull

Inventory for deliveries and onsite work is scanned to a loading area.

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Onsite checkoff, signoff, timesheets

Onsite crews complete barcode based checkoff and capture paperwork, timesheets and signatures onsite using Voxme Inventory App.

Does it mean that you have to do all of the above? Absolutely not! Talk to us and we’ll help you add efficiency and control to your established processes. That’s what we’ve been doing for the last 20 years.

Ready to see it live?

See Art Manager handle all aspects of white glove transport processes
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